While Assets in Jira Service Management (JSM) is perfect for its capabilities in IT asset management (ITAM) and configuration management database (CMDB), it can also be extended to HR related use cases. In this blog, we'll delve into the benefits of leveraging JSM Assets for HR data management, how organizations can handle employee data, identity management, and device information all in Jira Service Management.
We can all agree that the HRIS system is the source of truth for employee data. Instead of duplicating employee data and avoiding being out of sync, importing employee data into Assets is an excellent way to maintain data integrity.
With Assets in JSM, organizations can effortlessly import employee data from a variety of HR applications, including but not limited to Workday, SAP SuccessFactors, ADP Workforce Now and BambooHR. By centralizing employee data within Assets, duplication is mitigated, ensuring data integrity and synchronization across systems.
Example Use Cases:
Incorporating identity management data into JSM Assets empowers organizations to enhance IT asset management effectiveness. By importing user, group, app, subscription, and license information from identity management providers such as Azure AD, organizations gain comprehensive insights into access privileges and software allocations.
Example Use Case:
Completing the 360-degree view of employee profiles, integrating device data into JSM Assets provides insights into hardware assets assigned to employees. By importing device data from platforms like Microsoft Intune, organizations can enhance asset visibility and optimize device management processes.
Here is a quick demo of how we can use OnLink to import data from Microsoft Intune to Assets
We are adding new data sources to import skills, talent, certification and training data into Assets. This will allow project managers to lookup team members based on a specific skill set or enable dynamic assignment based on certification match and availability. Stay tuned for more updates.
Incorporating HR data into JSM Assets enables HR operations for compliance, supporting critical workflows and needless say to convenience that maintains data integrity, and optimize resource management. From employee data management to identity synchronization and device insights is just the start. We envision a world where assets becomes the source of intelligence for all things related to employee productivity.
Prabhu Palanisamy _Onward_
President
Onward
Ashburn, VA
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