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How to view all logged time by users in Jira?

Tracking time is an indispensable part of project management that allows for work optimization. By keeping a time log, you obtain valuable data about the number of hours (days, weeks, etc.) required to complete your work, which in turn allows you to estimate future work more precisely.

In an agile software development project, tracking time surely introduces visibility into the progress of each stage of development. No wonder that Jira, the most popular project management tool on the market, has its own built-in time tracking functionality. Its main purpose is to show how many hours are spent on tasks and to ensure compliance with original time estimates. It is turned on by default and you don't need to do anything special to start the counter. However, there are still some additional options to adjust.

Switching on/off

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  1.   Go to -> Jira administration settings ->Issues
  2.   Find ISSUE FEATURES and select Time Tracking
  3.   Click the “Deactivate” button.

Note: This fairly simple configuration works for Jira server instances. If you want to get rid of time tracking on Jira Cloud, you have to dig deeper into Permissions schemes or hide time tracking fields from your issue view.blog%20track%20time%202.png

In order to be able to review the time spent on the task as well as the time remaining, you have to follow 2 steps:

  1. Open any Jira issue that has already been worked on (You can access issues via a variety of project boards, “Issues” menu item or inside a “Your work” tab).
  2. In the issue view, on the right, look for the “time tracking” section. The progress bar will tell you how much time has been logged into this task and its original estimation. 

If you happen to work on such an issue, enter the time you spent doing this task either by using the “Log time” option or by clicking the mentioned progress bar within the “time tracking” section of an issue view. 

 

Configuring

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When you want to add some adjustments, click ‘Edit global settings’ (you will find it under ISSUE FEATURES/Time Tracking). There you will find the following fields  - you just have to choose the one you want, edit and save it.

  1.   Working hours per day.
  2.   Working days per week.
  3.   Time display format.
  4.   Default unit: Minute, Hour, Day, or Week.
  5.   Copying of comments to the work description.

 

 

Tracking permissions

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Additionally, there are five permission settings you can choose from:

  1. Work on Issues - it allows users to record all their work on an issue;
  2. Delete Own Worklogs - it enables a user to delete worklogs created by them;
  3. Delete All Worklogs - it enables one user to delete all worklogs (including those added by other users);
  4. Edit Own Worklogs - it allows a user to edit their own worklogs;
  5. Edit All Worklogs - it allows one user to edit all worklogs (also those created by other users).

Note: In order for all team members to be able to track their time, Jira admin must grant them the ‘Work On Issues’ permission in their project. When editing the ‘Work On Issues’ setting, he or she has to select the users, groups, or project roles that need to log work on issues.

 

Extending Jira’s Time Tracking Functionality

Time tracking functionality in Jira is useful and handy - however, sometimes it may not be enough. In fact, its options are quite limited as there is no way to easily check all logged time by a particular user. You can log your work only on each Issue tab but there isn’t a separate page where you can collectively manage all your worklogs. But no worries: there are a lot of time tracking applications and add-ons available in the Atlassian Marketplace. They allow you to track time, identify problematic tasks, and manage your team much more dynamically. ‘Worklogs – Time Tracking and Reports' by SolDevelo is a great example of such enhancement!

 

Viewing logged time with Worklogs

 

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 Worklogs can be accessed through a menu item or inserted into your dashboard as a gadget. After you install the add-on to your dashboard, you see the table displaying on the main page. The table contains a summary of the logged time of all your team members within the set period of time. The results will be displayed according to your chosen date range (the default time range is the current month). You can see how much time was spent each day when working on solving a specific problem. You can also group logged time in entire weeks, months, or years. If you select none, the logged time will be aggregated in the entire given date range. The summary can be saved in .xlsx format by using the “Export” button.

The data displayed in Worklogs can be categorized and grouped the data by time estimation, sprint, priority, status, issue type, component, and many others. Apart from that, there’s also a possibility of filtering data by the combination of date range, projects, users, or groups. If you wish, you can use Jira default filters and adapt them according to your individual needs.

 

In conclusion 

Jira is a valuable project management tool with many useful functionalities - and Time Tracking is one of them. Keeping a time log provides you with essential data about the necessary hours (or days, weeks, etc.) required for you and your team to complete your work on time. Thanks to it, you can make sure every task meets its deadline and you always stay ahead of the schedule. However, if you need more time tracking options, you can always choose an add-on that will help to enhance the accuracy of your team’s estimations. With Worklogs - Time Tracking and Reports by SolDevelo, you will get valuable knowledge on your team’s efficiency, deliver correct estimates, and as a result, succeed in your future projects.

9 comments

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Cameron Crichton September 2, 2021

Logging time is a core feature of Jira, not being able to view the results of logging time without a paid 3rd party plugin is not optimal.

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Jessica Moore
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September 17, 2021

Logging time by user is an essential feature of most project management. Since we do this natively in Jira, why do we have to pay for an additional third party app to report on the data that we are already logging and managing within Jira? This is a terrible design, friends. 

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Ewa Grabowska-Ptak_SolDevelo_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
September 17, 2021

Unfortunately, at this moment Jira does not offer to view the time logs in a report. As you have mentioned, we agree that it's essential for the project management to be able to monitor such data. Therefore, we have created a solution - Worklogs - Time Tracking and Reports.  

While I understand your opinion, here are some silver linings of this solution. You are able to chose from many apps available at the Atlassian, which gives you a lot of options to pick. This way, you can get the app that will suit you the most. Instead of having only one solution to be stuck with. Moreover, since we are taking care of specific parts of Jira, our team provides you with a very quick service. 

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Aaron Duddy
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November 24, 2021

Everything is an add on cost.  It stinks.

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Karine Kamoeva
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December 1, 2021

Please help me to understand the issue. 
We have added Worklogs - Time Tracking and Reports, the Jira time zone is set to +4, however, it shows correct data only when we set time to -8 (Los Angeles time). 

To explain in more detail, when we set to +4, the logs of 30.12.2021 show the logs of 29.11.2021 as well. 

Ewa Grabowska-Ptak_SolDevelo_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
December 1, 2021

Hi @Karine Kamoeva

 

Thank you for bringing this up. In general, it might get tricky when we are using different time zones. What might be the case here is that the time logged in Jira Time +4 zone, will be converted to Los Angeles time as it would have been logged in Los Angeles time. So, if I log time in +4 time zone (30.11.2021 8:00 am) and chose to view it in - 8 time zone it will be (29.11.2021 8:00 pm). You can also see about the time zones in our app here.

I hope it helps! In case of any more questions or concerns, I will be happy to discuss this matter in depth with you and assist you in finding a solution, please free to contact me here.

Vaibav Kumar June 22, 2022

Hey folks, here is a popular, best and free alternate not just for worklog generation, but is bundled with lot more cool features.

Jira Assistant for Chrome: https://chrome.google.com/webstore/detail/jira-assistant-worklog-sp/momjbjbjpbcbnepbgkkiaofkgimihbii

For other browsers and more details visit https://www.jiraassistant.com

Even best thing is, their is no need of any admin permission. Any user can easily install and start using it right a way.

I came across it by chance and using it from past 2 years. Its definitely worth a try.

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SimonE September 15, 2022

Having read Vaibav's comment about Jira Assistant I gave it a try.  It's impressive (and free).

To see time you've recorded, by ticket and day, open the Jira Assistant Worklog Calendar.  Obviously Jira tracks individuals' recorded time somewhere because Jira Assistant was able to show time I'd previously recorded before I installed Jira Assistant.

By the way, the Jira Assistant Chrome extension works fine in Opera.

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Miguel Rodriguez December 15, 2022

I also tested in Edge and works pretty well. 

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