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I've been remote since 2011 and work in a team-based, highly cross-functional field between SMEs, IT, L&D/T&D/ID, compliance teams, CI, multimedia devs, etc. One digital training program can mean 6-10 teams, half tech/half not, and global teammates. It is not unusual to be completely asynch and only know a teammate by name, never meeting them face to face. Sources of truth documentation and collaborative workspaces have been the ticket to project development success (and the opposite!).
Lucid and Miro have been the main apps I've used. When Slack went on the major automation and integration push, it joined the foray. Before Lucid dropped an awesome Agile template package 1.5 months ago, a team I was on templated the whole Agile (Scrum) process so we could maintain scrums, hold retros, and groom the backlog, and not interfere with a client's project mgmt app space.
Lucidspark-then-Miro has been great for celing out animations and video blocking/marking; and Decision Boards to brainstorm, list "loathes", and hold private votes to make decisions--exceptionally helpful when two teammate's votes are 14 hrs apart! Since Lucid products import into Miro easily, teams I work with tend to bounce between these two.
I still use Confluence with the Lucidspark integration to provide non-technical user documentation, which I automate from Git or Github, using Github for Confluence, usually. Confluence serves as a central comms hub for clients where we can use consistently branded templates and complete project parts asynchronously, including signoffs and approvals, and export final copies directly to our DMSs as well as other systems and colleagues.
The variety and availability of Confluence integrations has made it an easy, low-tech solution to create a "central hub" where global asynch, cross-functional teams lacking one Workspace, Comms, or Dev env/tools between all teams can communicate, project plan, and collaborate w/o ever meeting in person. Atlassian's ability to integrate with any OS and Workspace; the number of free apps, esp. for integrations and automations; and templates available to all user plans has made Atlassian a go-to for the remote teams and clients I've frequently worked with..
(No, we will not use Loom for meetings. That's what a running Confluence meeting notes template is for. Or, as my DevOps mate put it, "That's too close to being with real people in a real meeting." Buzzkills!😂)
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
@Joseph Chung Yin One cool thing you might be able to do is a post-project collaboration with your Team to analyze and brainstorm workflow enhancements.
I know not all companies have a Data team to provide quantitative analysis; thus, your team may not be able to use quantitative insights to indicate where workflow enhancements are needed. So, I'm leaving it optional in the steps below. But, you can definitely do the 4Ls qualitative assessment with your Team! So heree's step-by-step my idea:
1. Copy the workflow of interest from Jira into the Confluence Whiteboard
2. Copy over the 4Ls retrospective framework to the side of the workflow
*3. (optional) Use data analytics to identify and target where workflow enhancements are needed
4. Allow Team to add sticky notes for each of the 4Ls for process improvements and what worked
Hi everyone! Content Formatting Macros for Confluence could be a perfect universal solution for all kinds of teams. It has features that support not only creating well-designed pages but also keeping them organized and clear—like numbered headings, Tabs, and Advanced Expand. Technical teams will appreciate tools like LaTeX, BiText, and Footnotes. And with Templates and Smart Designer, formatting becomes faster and gives fresh ideas for professional page layouts.
It was created by my team, so I will be happy to help if you have any questions.
One app I think stands out across all teams is Jira Automation. It's super versatile for IT, Support, Engineering, and even business teams, helping automate repetitive tasks and keep everyone aligned. Another favorite is Confluence with Whiteboards—it’s a powerful way for teams to collaborate visually and stay organized, especially when integrated with Jira.
Great discussion. Thank you all for participating and providing information about useful apps. Hope this would not be the last edition of Apptoberfest :)
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