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Can we trigger automation rule on issue updated?

Pavan N
Pavan N March 16, 2017

Hello Team,

I am looking for a way to create an automation rule that can trigger on issue updated or Assignee update. But I don't find that in the available drop down options.

image2017-3-16 20:22:17.png

My requirement is to automatically update/move the incident state from Open to In progress when the assignment information is filled/updated.

Thanks in advance for your response!

Thanks

Pavan

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Steffen Opel _Utoolity_
Steffen Opel _Utoolity_
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March 16, 2017

This feature is not yet available - please watch and vote for the following issue to guide Atlassian's roadmap in this regard, which briefly mentions two possible workarounds as well:

Meanwhile, since you have also tagged this with 'jira-servicedesk-development', you might wanna look into the Automation Rule Components tutorial and implement a resp. 'when' handler yourself.

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