Community Advisory Board Annual Report 2024
The Community Advisory Board was established in 2017 to amplify the voices of our Community Leaders within the Atlassian Community team. In 2020, we began publishing an annual report that provides insights into how the CAB has influenced the development of the Atlassian Community over the past year. I am excited to present the 5th installment of our Annual Report here. Interested in our previous reports? You can find them linked below for your convenience: 2020, 2021, 2022, and 2023.
| The CAB is made up of seven Community Leaders, representing different community cohorts including Atlassian Marketplace Partners, Atlassian Solutions Partners, Atlassian Community Event organizers, Online Community Leaders, Creators and Certification SMEs.
We also have one seat reserved for an Emeritus Member who hasn’t served on the CAB within the past few years. CAB members serve for up to two years and emeritus members for one calendar year. |
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Over the course of 2024, the following folks served on the CAB:
Our 2024 outgoing Emeritus member was @Nic Brough -Adaptavist-, and incoming was @Susan Hauth _Jira Queen_ .
We hosted 10 CAB meetings alongside a special CAB Breakfast at Team in 2024, and attendees included representatives from Community Management, Certifications, Learning Programs, Community Programs, Community Operations, Champion Programs, Engineering, Design and Technical Program Managers from our Community Platform team, and the Community Leadership team. Notable moments and discussions included:
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Community-Led Conferences was a frequent topic and an in-person meeting with CAB Members, and broader Community Leaders was held at Team ‘25 to discuss feedback on event support, speaker directory, content, budget and R&R. This feedback helped shape the revamped support we provide for XL Atlassian Community Events, and supported the hiring of additional team members to help support community events and content development, alongside Speaker Directory improvements.
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Community Product (Design, TPM, Eng) gave regular updates on the connected Community & Learning experience that will go GA in March 2025.
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The CAB weighed in opportunities to improve the structure and focus of CAB meetings sharing feedback on moving from one-off topics to a strengthened understanding of the Community team roadmap.
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The CAB got a preview of the Team '24 experience for Community Leaders alongside our major announcements, including early access to our news about all on-demand learning becoming free!
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Champion Programs presented our refreshed Perks & Rewards strategy that will be announced at Team ‘25 - CAB members' feedback on perks such as flights, hotel and experiences that allow Leaders to meet each other more regularly were just some of the key pieces of feedback that we were able to action.
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CAB provided feedback on Atlassian Early Access Program experiences, and the Strategist team were able to take valuable feedback back to our Product Management and Product Marketing teams to be actioned for future EAPs.
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Updated Partner Guidelines for our Online Community - CAB members helped develop an educational framework and updated system of documentation for Community Managers to act and track violations of the guidelines.
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Bevy login experience - the CAB provided valuable feedback that helped us improve our communications and guidance for the change, and consider overall improvements to our change management process for future changes to our platforms and programs.
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Event Leader Co-Lead Limit Removal - the CAB shared feedback with us on the consideration of removing the co-lead limit for chapters to allow new Community Leaders to join the program, and Chapters to receive more support.
The CAB also gave input on numerous community initiatives that have since shipped, are in development or under further consideration from the team:
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Community Guidelines refresh - shipped Q2
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New Certifications designations - shipped Q2
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New level of 'Contributor’ on our Forums - shipped Q2
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New pathways to Rising Star and Community Leader - ‘Author' and 'Facilitator' - shipped Q2
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Speaker Directory (shipped Q2)
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Speaker Guidelines (shipping Q3)
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Kudos program for Event Chapters (Q4/ early FY26)
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Emeritus contribution opportunities (future initiative under consideration)
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Champion programming for Students (future initiative under consideration)
Image Description: CAB Members and some of the Community & Learning enjoying
breakfast at Team '24.
Your CAB representatives as of February 2025 are:
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And our returning Emeritus member: @Larry Brock {Praecipio Consulting}
If you would like to get in touch with a CAB representative, leave a comment below and we will get you connected. If you’re a Community Leader who is interested in joining the CAB in the future or nominating a fellow leader, reach out to communitymanagers@atlassian.com. To learn more about the Community Leader program or to apply, visit this page.
We can’t wait to see what we accomplish together in 2025!
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Lana Montgomery
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