Velocity Chart isn't showing data

Hello!

I have 2 questions:

1. It seems that our Velocity chart isn't showing data for Sprint 3

What might cause that?

2. Sprint 5 doesn't display any Committed data.

What might cause that?


I realize that I'm not giving much to go on, so please ask questions below.

Any help would be appreciated.

Thanks,

- Rick

1 answer

1 accepted

1 vote

Hi Rick,

For cases like this, I'd say it is better to raise a support ticket at https://support.atlassian.com as it is a very specific problem, and we'll probably need to see your logs, backup, etc. I've seen the first problem once, and it turns out there were two Greenhopper .jar files under $JIRA_HOME/plugins/installed-plugins folder, but I'm not sure if that's what is happening in your instance. As for the second problem, we will need to take a look at your data to understand what might be going on.

Cheers,

Clarissa.

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