I'm evaluating Service Desk in Trial mode.
But it doesn't have a Kanban board.
I did find a comment that it would be possible if you create a kanban board
from JIRA and 'connect' it to the service desk project.
But how can this be done if I only have a trial for Service Desk?
That's not quite right. JSD is an application, for JIRA, not an add-on. Secondly, JIRA does not have Kanban or Scrum boards. Those are implemented by JIRA Software, which is another application for it.
JIRA Core only has "business" type boards (and that's a "lab" experimental function, not formally supported yet)
I have JIRA Software, JIRA Core AND JIRA Service Desk - cloud version. I have tried creating a Kanban board from a Service Desk project, however the issues do not pull to the board. I have verified the statuses are provided for in the columns and verified that the filter returns issues. In fact, when I view the column config view, it shows issue counts for the issues that are not pulling to the board. Any suggestions?
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