Unique Issue ID...where do we stand?

Hi,

Problem: When moving an issue from one project to another, the ID changes.

Expected system behavior: to ease traceability, the ID would remain the same after moving.

Comments: I need to know where we stand in May 2017 in terms of having access to a unique issue ID. It was first reported in 2003 and 2004 and I assume that it has been corrected since then because this is major.

2 answers

Unfortunately, this is not possible apparently. The project key purpose is to tell which project the issue belongs to. Reference here: https://community.atlassian.com/t5/JIRA-questions/Move-issue-between-SD-and-non-SD-project-maintain-Issue-Key/qaq-p/454487 

Thanks. And what about another issue attribute, which could be unique? This could be a workaround. Any idea?

@pascal Bouchard,

The *ID* actually doesn't change, but you will change the *Key* when an issue moves because the *key* must match the parent project.

You may consider if the need for movement across projects indicates that Components should be used instead, or if you feel the need to move tickets across projects is legit, but want to search you can always search by any of the historical keys, and JIRA will still find it, and never reuse a previously used key.

Screen Shot 2017-05-11 at 2.23.49 PM.png

Moved to:

Screen Shot 2017-05-11 at 2.24.28 PM.png

But still searchable.Screen Shot 2017-05-11 at 2.30.07 PM.png

This is exactly the workaround I was looking for. Thanks for the detailed answer. I appreciate.

 

I have an issue identified RM-6.

For test purposes, i have done the following:

I typed key = RM-6 in search field of JIRA Agile but it did not return any value.  

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published May 14, 2018 in Agile

Marketplace Technical Collection Pages

You might have noticed something new on Marketplace in the last several months which was the addition of our new collection pages. We heard feedback that it can be hard to browse apps in Marketplace ...

69 views 0 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you