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Scrum Rapid Board isn't showing sub-tasks

Betty Fleming November 12, 2012

I created a new rapid board to show all open bugs, both story-level and sub-task level. Everything shows up correctly in the filter, but on the board, all I see are the story-level bugs.

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Annicka Rosengren November 12, 2012

Do you have different workflow statuses for the sub-tasks? If thats the case, are the sub-task status mapped in board configuration?

Betty Fleming November 12, 2012

It's the same workflow, and there are no unmapped statuses and no constraints...

Annicka Rosengren November 13, 2012

Is it in plan mode, sub-tasks are only shown in detaild view of issue, se below answer:

https://answers.atlassian.com/questions/32945/scrum-rapid-board-questions/84539

In work mode the sub-tasks should be visible.

Betty Fleming November 13, 2012

Thanks for your help Annicka. I'm not sure what I did, but I'm seeing them now.

Ade Shokoya March 6, 2013

Hi - is it possible to hide the sub-task from the Scrum work mode view?

Thanks

Annicka Rosengren March 7, 2013

Use a quick filter and hide the subtasks.

anowak
Contributor
February 8, 2021

Hi - I have the same problem now (2021). Sub-tasks not showing up in the SCRUM board. 

We're using the Jira cloud and just started a project a few weeks ago.  All Jira configuration is pretty much out of the box. Only a few custom fields have been added. Workflows, types, states have not changed.

We created Epics and Stories. Stories have been broken down into sub-tasks. We created a sprint, pulled some stories into the sprint and started the sprint.

However, the Active Board showed only stories. You have to click on a story to see its sub-tasks in the pop-up window.

So, conceptually, how would one work with stories and sub-tasks in a scrum board? 

Do I have to enable some automation (e.g. I saw some state automation for stories and tasks, like to change the state of a story when all sub-tasks state have changed, etc).

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