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Issue categories

Bruna Antunes September 27, 2021

How can I be able to show the issue categories without having to access the issue?

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Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 27, 2021

Welcome to the Community!

What do you mean by "issue categories"?  How are you storing that on the Jira issues?

Bruna Antunes September 27, 2021

Issue Type

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 28, 2021

Ok, so what are you trying to do when you say "show the issue type"?

For example - if you're looking at a single issue, the type is shown in the issue view, if you're looking at a search result, then you can add the issue type column to the issue navigator to show the issue type (it's usually there by default), if you're creating an issue, then the list of available types are shown in the drop-down without accessing any issue (as it's not there yet).

I guess the question is where do you want to show the issue types (maybe easier to answer that question by describing what problem you're trying to solve for the end-users)

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