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Cannot change logo for project.

Carrie Guo
Carrie Guo Jun 18, 2020

I want to change the old svcdesk logo in portal to a new one. when I go udder Project Setting > Portal setting > change logo, it won't work and always go back to the old logo. I tried to 'delete current logo' first then 'Add logo', I upload the new logo, but it will pop the old logo again. how can I change it, it's driving me crazy!

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Damien
Damien Jun 19, 2020

Is it perhaps caching? Try logging in using a new private browser window and check if it has been updated.

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Carrie Guo
Carrie Guo Jun 19, 2020

Thanks! that solve the problem.

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