Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,362,722
Community Members
 
Community Events
168
Community Groups

Agile not available

Our company server for JIRA (v 6.2.2) was failed one day. After I reinstall the JIRA and reconnected it to the original database, I found the Agile plug-in is missing. Since our licence of Agile for support was expired two years ago, I manually installed a old Agile add-on with version 6.3.7.

After that, the JIRA gave me message "JIRA Agile is currently unavailable. This might be because an upgrade task has failed to run or has not not yet completed."

Is this a problem with the database or wrong version of the Agile. 

1 answer

0 votes

Wrong version of the add-on.  You should have installed the version you had before.  Problem though, with an expired licence, it's not going to work.

Thank you for the reply.

 

I think both that versions , which I newly installed for JIRA and Agile, are effective within the period  of time before our licence was expired. Is that still a licence problem?

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events