Agile not available

Our company server for JIRA (v 6.2.2) was failed one day. After I reinstall the JIRA and reconnected it to the original database, I found the Agile plug-in is missing. Since our licence of Agile for support was expired two years ago, I manually installed a old Agile add-on with version 6.3.7.

After that, the JIRA gave me message "JIRA Agile is currently unavailable. This might be because an upgrade task has failed to run or has not not yet completed."

Is this a problem with the database or wrong version of the Agile. 

1 answer

0 votes

Wrong version of the add-on.  You should have installed the version you had before.  Problem though, with an expired licence, it's not going to work.

Thank you for the reply.

 

I think both that versions , which I newly installed for JIRA and Agile, are effective within the period  of time before our licence was expired. Is that still a licence problem?

Suggest an answer

Log in or Join to answer
Community showcase
Bridget Sauer
Published Feb 08, 2018 in Agile

Community Showcase: Getting to know Kemal, AUG Leader from Bosnia and Herzegovina

  Cheers to Kemal Bajramovic, our first ever AUG Leader to be Showcased. AUG Leaders are passionate experts who find time in their own busy lives to host Atlassian themed events to share ...

203 views 3 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot