Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Handling "Time spent" with your team in Jira

Hi all !


How do you handle the process of reporting time on tickets?

The burndown diagram is only affected when someone is reporting time on a ticket.

Do you set this field to mandatory in your views, so that you always have the correct picture of your sprint?


Looking forward to see how the community is handling this process :)


Happy holidays!




1 comment

Hey Jason,

We've deployed Tempo to manage timekeeping in our issues. Additionally, I have also required that when an item is transitioning between statuses, time spent is required. This serves to remind people to log their time correctly. 

Hi Meg,


thanks for that!

I will definitly check out if Tempo can help us in project controling and budgeting.

I haven't heard of it before.


Thanks and happy new year!

To you as well!

Like Jason Walther likes this

Hey @Meg Holbrook 

I also tried to make the field time spent required when tickets are moved. I implemented it through adding a validator to transitions as suggested in this community post.

However, it is not working as expected. Even though I add an entry to time spent before transition the ticket, I get the error message "Ticket couldn't be moved. Field Time spent is required." Therefore, I was wondering if you also choose this way of making time spent required or something else. And if not, do you have suggestion how I could solve my problem?

Thank you so much and all the best,



Log in or Sign up to comment

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you