On my previous blogs about Warfighter Made (WFM) and the project that a group of Atlassian users are executing I was able to share the overall scope and idea of the new collaboration environment that we are building to assist ill and catastrophic injured veterans. In this Part 3 I will share how the conversations with Robert Blanton, WFM CEO were converted to Confluence pages with requirements and mock ups.
The environment will have three main components
|Collaboration Environment - Main Home Page|
This collaboration environment (Hub) will be mainly developed on Confluence. It will, eventually, replace current webpage and organization landing page. Main components are
The Assistance desk portal (based on JIRA Service Desk) will be available from the home page, initially from current website until we replace the environment. It will have two main components
Each approved major project will have a project in JIRA and it will be tracked accordingly. The workflow will be simplified and will use a Kanban type of board.
No all the projects from WFM will be in JIRA due that they have some small projects as well. The WFM team will decide the criteria to add and track projects in JIRA. With the purpose of tracking general operations we will create an Operations Project.
Most of the spaces follow a common pattern and we feed content among them by using the macro Page Properties Report and dedicated labels. As starting point and in order to engage the team i drew in paper what I have in mind for the spaces.
The main reason was to encourage those that are participating in our training workshop to convert, using Balsamiq mock up tool, what is in paper into a Confluence page mock up.
Example of one of the informal drawings (Help Center Portal) to be used during the training workshop.
Balsamiq mockup for the Veteran's page
This Veterans page is key for the organization so they can relate to each individual and provide personalized assistance and recognition
Veteran Main Picture
Each veteran page will have the veteran picture
(current or during service)
|It has to have good resolution and a brief paragraph to describe it|
On the veterans page we will include more than one picture, but we need to identify which one should be the picture to be used on the header of the page
Unique ID Label
|Each veteran will have a unique Label ID. (Vet ID)||This unique Vet ID will be used (as the # in social media) to link the veteran to multiple areas of the environment. (e.g. Events, Sponsorship, projects, service, awards, etc.)||Example: rblanton / bfaler|
|3||Additional Pictures||Each page will have a gallery to show pictures as attached||That will provide to the visitor a broad spectrum of the background of the veteran, activities, friends and family as desired||The picture gallery will be updated as new pictures are added to the page.|
|4||Bio||In addition to the Main Picture a brief bio will be needed to present the veteran to the community||A Brief bio is important because it will help understanding the story of the veteran, service provided, medals and any other aspect of their life that they would like to share.||WFM Staff will validate and verify the information to be published and work with the veterans on any sensitive information to be presented|
|Tell the story of the veteran service||We can add the seal or service identification with a link to the page and also have more information about deployments or overall service||This is based on the interest of the veterans. Having this information and the metadata we will be able to group veterans per service, deployments, etc.|
|6||Awards||If desired we can mention medals and recognition received||Optional||The visitor would like to know what type of recognition was awarded to the veteran|
|Autogenerated - Based on Vet ID + EV the list of events where the veterans was involved||By adding the unique Vet ID (Label) and EV to the event pages we will automatically bring the event related information|
This will provide a context to the veteran activity related to WFM.
Example: rblantonev / bfalerev
Autogenerated - Based on Vet ID + PP the list of projects where the veteran participated as volunteer
|By adding the unique Vet ID and PP to the project pages we will be able to generate this section and bring project related information and direct link to the project||Example: rblantonpp / bfalerpp|
|Autogenerated - Based on the Vet ID + PR the list of projects where the veteran was the recipient||By adding the unique Vet Id and PR to the project page we will generate this section bringing project information and direct links||Example: rblantonpr / bfalerpr|
Having the "casual" mock up created with Balsamiq saved some time during the requirements gathering and design process as we were able to quickly incorporate CEO feedback.
Despite is still work in progress, here is a quick preview of one of the pages, in this case a Warfighter Made Veteran's page.
As we have multiple spaces with the same pattern, the landing (home) page is quite similar and contains a list of the children pages with some key information on it retrieved using the Page Properties Report macro.
Veteran's space Home Page
Sponsors' space Home Page
For those that are not familiar with Atlassian could be hard to imagine what can be accomplished with the tool and how to visualize the information radiation. The use of muck ups facilitated that interaction. On the next blog post I will discuss the second component used during the first phase of the project: Gliffy diagramming tool.
The goal is to share on this series of blog-posts how we are building the new collaboration platform for Warfighter Made. See below the list of completed and planned blog posts.
Fabian LopezCommunity Leader
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