Why won't my project's tasks show up in a Advanced Roadmaps in Jira?

Jae Evans January 9, 2024

Second request for help on this issue:
For some reason, the tasks in my project won't show up in a plan in Advanced Roadmaps (v9.4.12 Jira Data Center) unless I go though a lot more steps than other projects, like creating a release and adding the tasks to the release.

I have tried adding the entire project as the Source, a filter that returns many tasks as filter results, and a Kanban board.  The issues from another project that appear on the Kanban board appear in the Plan, but not the issues in my project, and that project doesn't have releases either.

I have added Target Start and Target End dates to the issue screens and set those values for several issues. Nothing. Even when I create issues from the plan, they won't appear after commiting the changes to Jira because they aren't part of a release. This should be simple, yet I've spent several hours looking for the cause.

I do not have any exclusion rules or custom filtering in the plan. My sources contain the missing issues, and I have permission view them (I'm the project lead, a project admin, and a Jira app admin). I am viewing the entire hierarchy. The tasks I want to see are not Done.

Can anyone point me in the right direction here?

1 answer

0 votes
Bryan Trummer
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 9, 2024

Hello @Jae Evans ,

You may want to take a look at this article here and make sure you have the projects you want enabled as an issue source.

https://confluence.atlassian.com/jirasoftwareserver/configure-your-advanced-roadmaps-plan-settings-1044784158.html#ConfigureyourAdvancedRoadmapsplansettings-issuesources

Jae Evans January 26, 2024

Thanks for responding, Bryan. As I mentioned in my original post, I have I have tried adding the entire project as the Source, a filter that returns many tasks as filter results, and a Kanban board.  But no luck.

Jae Evans January 30, 2024

@Bryan Trummer, I should also mention that if I add a release to my project, add the release field to my issues, and then assign my issues to a release, then they will appear in my plan. But I shouldn't have to do this. Other projects in my instance don't require this configuration or these steps.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events