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Why no renewal available for Advanced Roadmaps for Jira Data Center?

Andreas Weber
Andreas Weber Nov 19, 2021

Why no renewal available for Advanced Roadmaps for Jira Data Center?

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Robert Wen_ReleaseTEAM_
Robert Wen_ReleaseTEAM_
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Nov 19, 2021

Advanced Roadmaps has been bundled into Jira Software Data Center since 8.15 (8.20 if you're going by LTS).

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Joseph Chung Yin
Joseph Chung Yin
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Nov 19, 2021

@Andreas Weber -

What version of Jira DC are you on?  This add-on is now part of the overall Jira DC 8.15 version and beyond automatically.  So separate renewal is required if you are on 8.15 or newer version for Jira DC.

If your Jira DC is not 8.15 or newer, I would recommend you to contact Atlassian Support directly for further assistance.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

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