Inconsistent issue lists between users

[Chad Gallant]

I built a Jira plan and a view called "Feature List by Priority". It works great for me, but for other users, there are several issues missing when they view the same URL with the same config. Can someone tell my why this is happening and how to fix it? I'm trying to use this for the C-suite

[Scott Schellhardt]

Hi Chad, 

Some initial questions that are good to think about when troubleshooting this type of issue are:

1. Does the user have access to the Plan ? 

2. Does the user have access to the Projects being pulled into the view ? 

3. Does the user have access to the filter that is associated with the view ? 

Typically its one of these things that cause this issue. Namely the 2nd if they are able to see some issues but not others.