How to define a filter to search on custom field

[Marek Witecki]

I have a bunch of tickets created with a custom field of "External Ticket". I want to be able to search for tickets in Jira using External Ticket content.

Say - i have a ticket named "XXX-1234" with a description of "test description". It contains External Ticket field with "EXT-333" filled out.

I want to have a text box (search bar) where i can put "EXT-333" and pinpoint a Jira ticket that has it in External Ticket field - so in this case my "XXX-1234".

Is there a way to define this search field on a new board or somewhere else?

Much appreciated!

[Marek Witecki · Accepted solution]

That is true, but this is still defining a new search all over again. Would be great to have a search box that only browses "External Ticket" field, just like main "Search" field browses ticket description.

I've figured out a way to create a new filter on "Issues" page and i've saved it - so no i have it. Just thought i can create a new board with that so it can be visible by everyone.

[Tarun Sapra]

You can also have the search in the "Quick filter" , if you are using Jira boards (Kanban/Scrum)

[Marek Witecki]

Ok, that's a lead. Can I define a text box, instead of a value in JQL field?
[I am creating a quick filter]

"External Ticket" = ?

Thanks!

[Tarun Sapra]

Hello @Marek Witecki

What you require is possible via a paid plugin.

Please see here

https://community.atlassian.com/t5/Jira-questions/How-can-I-write-a-quick-filter-that-takes-user-input/qaq-p/421149

and here

https://marketplace.atlassian.com/apps/1215334/agile-tools-filters-for-jira-software?hosting=server&tab=overview

If you feel my answers have helped, please accept/upvote so that others are also helped. thanks!

[Marek Witecki]

So basically it's not doable without an additional - paid - plugin.

I will go with saved filter on "Issues" tab then, thank you!

[Tarun Sapra]

Hello @Marek Witecki

What you require is possible via a paid plugin.

Please see here

https://community.atlassian.com/t5/Jira-questions/How-can-I-write-a-quick-filter-that-takes-user-input/qaq-p/421149

and here

https://marketplace.atlassian.com/apps/1215334/agile-tools-filters-for-jira-software?hosting=server&tab=overview

If you feel my answers have helped, please accept/upvote so that others are also helped. thanks!

[Tarun Sapra]

Hello @Marek Witecki

Jira supports JQL and in JQL search you can try the following query

"External Ticket" ~ "EXT-333"

And this should give the search result XXX-1234