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How to define a filter to search on custom field

Marek Witecki January 11, 2019

I have a bunch of tickets created with a custom field of "External Ticket". I want to be able to search for tickets in Jira using External Ticket content.

 

Say - i have a ticket named "XXX-1234" with a description of "test description". It contains External Ticket field with "EXT-333" filled out.

I want to have a text box (search bar) where i can put "EXT-333" and pinpoint a Jira ticket that has it in External Ticket field - so in this case my "XXX-1234".

Is there a way to define this search field on a new board or somewhere else?

 

Much appreciated!

3 answers

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Marek Witecki January 11, 2019

That is true, but this is still defining a new search all over again. Would be great to have a search box that only browses "External Ticket" field, just like main "Search" field browses ticket description.

I've figured out a way to create a new filter on "Issues" page and i've saved it - so no i have it. Just thought i can create a new board with that so it can be visible by everyone.

Tarun Sapra
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 11, 2019

You can also have the search in the "Quick filter" , if you are using Jira boards (Kanban/Scrum)

Marek Witecki January 11, 2019

Ok, that's a lead. Can I define a text box, instead of a value in JQL field?
[I am creating a quick filter]

"External Ticket" = ?

Thanks!

Tarun Sapra
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 11, 2019

 

Hello @Marek Witecki

What you require is possible via a paid plugin.

Please see here

https://community.atlassian.com/t5/Jira-questions/How-can-I-write-a-quick-filter-that-takes-user-input/qaq-p/421149

and here

https://marketplace.atlassian.com/apps/1215334/agile-tools-filters-for-jira-software?hosting=server&tab=overview

If you feel my answers have helped, please accept/upvote so that others are also helped. thanks!

Marek Witecki January 11, 2019

So basically it's not doable without an additional - paid - plugin.

I will go with saved filter on "Issues" tab then, thank you!

0 votes
Tarun Sapra
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 11, 2019

Hello @Marek Witecki

What you require is possible via a paid plugin.

Please see here

https://community.atlassian.com/t5/Jira-questions/How-can-I-write-a-quick-filter-that-takes-user-input/qaq-p/421149

and here

https://marketplace.atlassian.com/apps/1215334/agile-tools-filters-for-jira-software?hosting=server&tab=overview

If you feel my answers have helped, please accept/upvote so that others are also helped. thanks!

0 votes
Tarun Sapra
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 11, 2019

Hello @Marek Witecki

Jira supports JQL and in JQL search you can try the following query

"External Ticket" ~ "EXT-333"

And this should give the search result XXX-1234

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