You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
How do i block out assigning tickets to an assignee when they are on leave?
When some one goes on leave or is on sick leave, how can we block the triage person from assigning the tickets to that person for the duration they are not at work?
This functionality for team member was available in the live plan mode (AR 2.0 to 2.7). In the new improved plan (AR 3.x on-ward), the individual capacity mgmt was removed.
In this AR page - https://confluence.atlassian.com/advancedroadmapsserver/managing-teams-952623602.html, you will see a statement stating that
The following features and functionality are no longer supported in the improved interface:
In the older "Live Plan" there was the functionality allowing planner to control/manage individual capacity - i.e controlling the team members calendar. Now "Team Capacity" planning has replaced the "Individual Capacity" planning.
Here is a page discussing future-release and limitations in AR.-
I would recommend you to submit a formal Atlassian Support Case to ask how to achieve a workaround solution.
Joseph Chung Yin
Jira/JSD Functional Lead, Global Infrastructure Applications Team