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Error "The parameter "username" is not supported.

I need to search for a user. And im doing that by search with a email using :


GET /rest/api/2/user/search?query={email}

I get the error "The parameter 'username' is not supported". I'm not even passing the username here. Is the query param not supported for JIRA server and only for JIRA Cloud?
If so, with username not supported, how as a JIRA Server api can I search for a user?

1 answer

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Tessa Tuteleers
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Feb 17, 2021

Hi @Anushaath , 

to search for a user by email, you need this one following the info here


 If you want to use the one above with "query", you can use: 


Hope this helps! 

  • Tessa 

Thank you @Tessa Tuteleers that's awesome. So email can be sent to the 'username' field to fetch the user too.

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