We have Jira, Confluence, Bitbucket do we need Advanced Roadmaps ?

Donna Cooney September 7, 2020

Hey, can anyone help? we have Jira Subscription, Confluence Subscription, Bitbucket Subscription, and an Advanced Roadmaps Subscription but we don't use Advanced Roadmaps (we think), and its costing $10+gst per month USD extra on top of the others, if I drop this does it affect my other subscriptions or data?

The documentation around this is very ambiguous.

 

1 answer

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Carlos Garcia Navarro
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 7, 2020

Hi @Donna Cooney ,

If you unsubscribe it shouldn't affect your other subscriptions. There is another similar post that referred to Portfolio (the former Advanced Roadmaps) where this was pointed out as well: https://community.atlassian.com/t5/Advanced-Roadmaps-questions/What-if-i-delete-Portfolio-in-JIRA-Cloud/qaq-p/1102926

What documentation did you read that sounds ambiguous? Thanks

Donna Cooney September 9, 2020

Hi Carlos, thanks so much for answering. When we tried to unsubscribe that feature it kept asking "are we sure" and making it sounds like if we canceled we would lose all our other subscriptions like Jira, Conf and Bitbucket. It was a little strange so we did not push the final button. 

Are you saying that if we cancel that particular section "Advanced Roadmaps" it has absolutely no effect on our other subs ?

cheers Donna

Carlos Garcia Navarro
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 10, 2020

Hi Donna, I believe you won't lose the other subscriptions. This document contains more information about how data is stored for the different plans, and how after unsubscribing, the data is kept for a number of days before getting deleted permanently. The document also mentions that you can unsubscribe from individual products:

https://confluence.atlassian.com/cloud/data-storage-faq-873871367.html

In any case, if you want to be sure, and for peace of mind, I suggest to contact the Licensing team at Atlassian here: https://www.atlassian.com/company/contact/purchasing-licensing

(You can also contact Atlassian Support here, but I'd start with the Licensing team: https://support.atlassian.com/contact/#/ )

Good luck! :-)

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