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Upgrading Ubuntu and Jira: how to?

schneich
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Sep 22, 2021

Hi,

in our company, I am the new Jira admin. Our Jira 8.13 is running on an Ubuntu. As Jira and Ubuntu are some versions behind, we would like to upgrade both (-> security and feature updates). What is the correct procedure? Would you do the steps in the following order?

  1. first copy live-system to test-system
  2. upgrade ubuntu on test-system
  3. upgrade postgress-sql on test-system
  4. upgrade Jira to 8.19.x on test-system
  5. upgrade all apps
  6. full index of jira
  7. repeat on live-system

Is there an official documentation for this? What is best practice?

2 answers

0 votes
Robert Wen_ReleaseTEAM_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Sep 22, 2021

Your list appears to be in the correct order.

For more details, here's a guide from Atlassian: https://confluence.atlassian.com/adminjiraserver/upgrading-jira-applications-938846936.html

0 votes
Fadoua
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Sep 22, 2021

@schneich 

There is definitely documentation on how to handle your Jira upgrade. However, as an Admin myself I will suggest you to upgrade your Operating System first give it like a day or two to make sure that everything is working fine. Then proceed with Jira upgrade. In case there are problems you know it is not the Operating System.

Regarding documentation for your upgrade you can find it below:

https://confluence.atlassian.com/adminjiraserver/upgrading-jira-installer-938846937.html

If you have any questions, please let me know

Best of luck!

Fadoua

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