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Hi,
in our company, I am the new Jira admin. Our Jira 8.13 is running on an Ubuntu. As Jira and Ubuntu are some versions behind, we would like to upgrade both (-> security and feature updates). What is the correct procedure? Would you do the steps in the following order?
Is there an official documentation for this? What is best practice?
Your list appears to be in the correct order.
For more details, here's a guide from Atlassian: https://confluence.atlassian.com/adminjiraserver/upgrading-jira-applications-938846936.html
There is definitely documentation on how to handle your Jira upgrade. However, as an Admin myself I will suggest you to upgrade your Operating System first give it like a day or two to make sure that everything is working fine. Then proceed with Jira upgrade. In case there are problems you know it is not the Operating System.
Regarding documentation for your upgrade you can find it below:
https://confluence.atlassian.com/adminjiraserver/upgrading-jira-installer-938846937.html
If you have any questions, please let me know
Best of luck!
Fadoua
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