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Unable to create Programs in Portfolio

Hi Folks,

We are using cloud-based Jira and recently started working with Portfolio (both with new UI).

Things are going well with Portfolio except I can't seem to access the 'Create Program' screen.

I have an option to 'Create Plan' but nothing for Program, and no header menu either. I do have the left side bar menu and it has 'Create Plan' option but nothing for Program. We do have multiple Plans created.

The Portfolio permissions look good, and I am set as Jira-admin so portfolio-admin should be  inherited from what I understand.

Thanks for any ideas!



1 answer

1 accepted

1 vote
Answer accepted

Here is an answer from Jira Cloud Support:


The Program feature was only released for the Server version of JIRA Portfolio as you can see below.

Portfolio Server request:
Portfolio Cloud request:
The Cloud feature request is still open, and unfortunately, we don't have any ETA related to this feature.


Does this mean I can't set up any hierarchies in the Cloud Version?  Only Epic/story/sub-story?

I am new to this but .... Hierarchies can still be built in cloud version. 

I've done it by adding new 'Issue Type' in Jira (under Settings > Issue Types).

Once created, the new itemType will appear in Portfolio and can be associated with a level in Portfolio.  (Portfolio > Settings > Portfolio Hierarchy Configuration)

Hope this helps.

@Mike Wall  Isn't the point of programs and initiative to create a hierarchy? How can you achieve that just by creating new issue types? I am using Jira Cloud.

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