Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Unable to create Programs in Portfolio

Hi Folks,

We are using cloud-based Jira and recently started working with Portfolio (both with new UI).

Things are going well with Portfolio except I can't seem to access the 'Create Program' screen.

I have an option to 'Create Plan' but nothing for Program, and no header menu either. I do have the left side bar menu and it has 'Create Plan' option but nothing for Program. We do have multiple Plans created.

The Portfolio permissions look good, and I am set as Jira-admin so portfolio-admin should be  inherited from what I understand.

Thanks for any ideas!



1 answer

1 accepted

1 vote
Answer accepted

Here is an answer from Jira Cloud Support:


The Program feature was only released for the Server version of JIRA Portfolio as you can see below.

Portfolio Server request:
Portfolio Cloud request:
The Cloud feature request is still open, and unfortunately, we don't have any ETA related to this feature.


Does this mean I can't set up any hierarchies in the Cloud Version?  Only Epic/story/sub-story?

I am new to this but .... Hierarchies can still be built in cloud version. 

I've done it by adding new 'Issue Type' in Jira (under Settings > Issue Types).

Once created, the new itemType will appear in Portfolio and can be associated with a level in Portfolio.  (Portfolio > Settings > Portfolio Hierarchy Configuration)

Hope this helps.

@Mike Wall  Isn't the point of programs and initiative to create a hierarchy? How can you achieve that just by creating new issue types? I am using Jira Cloud.

Suggest an answer

Log in or Sign up to answer
Community showcase

The benefits of using Jira in different departments

Jira is a great tool to use across different departments. Forget that paperwork – switch to Jira and get that tasks done smoothly. Marketing Jira allows for a complete digital transformation of you...

143 views 0 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you