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Stories which have epic links but are listed under issues without parent

I have a number of Stories which i have linked to epics, and those epics have parents. However i cannot get them to fall under the parents in the plans view?

 

Can anyone offer some suggestions?

2 answers

1 accepted

5 votes
Answer accepted

Got it!

The parents/epics were resolved while the stories were in progress!

I made everything above the story in progress and they magically moved themselves into the hierarchy

1 vote
Pramodh M Community Leader Jan 15, 2022

Hi @jenna lunardi 

You need to define heirarchy in Advanced roadmaps

Please find the reference here

https://support.atlassian.com/jira-software-cloud/docs/configure-custom-hierarchy-levels-in-advanced-roadmaps

Thanks,

Pramodh

Sorry @Pramodh M i should have provided more context, 

I have over 15,000 tickets happily sitting within the hierarchy i have defined. Including the parents of these stories.

But these 6 random stories just wont budge from "issues without a parent"

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