Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,456,260
Community Members
 
Community Events
176
Community Groups

Issues have disappeared in plan when skipping status.

Edited

5129.png5130.pngPlan.pngHi,

 

I created a plan. (PFA)

You see epic-5129 has no issue, epic-5130 has one issue.

However, 5129 has one issue and 5130 has 6 issues actually.

This happens when I skip the status of issue - e.g. from To Do to Accepted.

 

Is this a bug?

We don't skip the status usually, but are sometimes forced to do so.

So I don't want to see this happen.

 

Regards,

Teru

 

1 answer

0 votes

Hi Teru,

From what you're describing, i would suspect that there is something in the post functions of the specific transition that is updating the issue and changing one of the paramaters including the issue in the plan.  If your linking via a board filter possible something in the filter is excluding the issue or if the plan has excluded release versions check if the release version is changing to an excluded version.

Overall when an issue is not showing up in the plan the following post has a really good list covering items it could be relating to and you would what to check these:

Regards,
Earl

Thanks Earl for the information.

 

I checked it but couldn't find similar case to me.

I don't set any filter other than release, but I don't change release.

 

I just changed the status of a story which is present in the plan.

If I change the status from To Do to Done, it doesn't disappear.

If I change the status from To Do to Accepted, it disappears.

So skipping status is not enough, skipping Done status seems the cause.

 

Does portfolio assumes something (which is changed when it's "Done" like the completion mark) in the story as the filter in a plan?

Hope it help.

 

Regards,

Teru

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events