Issues created though advance roadmap plan are missing from the plan once we saved them to jira?

[Pratibha Tambakad]

Issues created though advance roadmap plan are missing from the plan once we saved them to jira?

I created initiative through plan but when i saved to jira through review changes tab in advance roadmap its missing from the pan?

help me to understand this

[Curt Holley]

Hello again @Pratibha Tambakad 

As per your other question.....

Does the created Initiative meet the criteria of the issue source/s of the plan?

Do you have the Hierarchy set to show the Initiative level on the plan?

For an issue (any type of issue) to appear on the plan (whether it is created via the plan or directly in Jira) it has to meet the criteria of the Issue source/s. Also, if you create an Initiative (or any issue type set in a level above Epic) then the view you are looking at in the plan needs to be set to show that level of the hierarchy.