Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,359,840
Community Members
 
Community Events
168
Community Groups

Issue number not assigned when saving Advanced Roadmap in Jira

My RoadMap is called "Resource Plan".

After creating an epic, capturing start and end dates and adding an estimate, i go to "Review Changes". I click on  "Save selected changes in Jira" to save my changes.

My changes are saved, however the issue number is not populated and saved. It just shows - RS instead of RS-79 and RS-80, etc. for the different issues I captured.

I logged off, waited a while and then re-tried and it seemed to have then worked.

Wanted to know why this happened. It has only occurred once so far.

 

Thanks,

Deon

1 answer

1 vote
Curt Holley Community Leader May 04, 2021

Hi @Deon Singh  Can't say I've ever experienced this....and if it is just a one-off I wouldn't worry too much about it. 

Could be network and/or caching oddity. Could be the browser. Mystery of Cloud....

But!!! If you notice this happening regularly, raise it with Atlassian support.

Fingers crossed though, that you never encounter it again.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira

Online AMA this week: Your project management questions answered by Jira Design Lead James Rotanson

We know that great teams require amazing project management chops. It's no surprise that great teams who use Jira have strong project managers, effective workflows, and secrets that bring planning ...

172 views 1 6
Read article

Atlassian Community Events