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How to save the selected Hierarchy levels in a view (Basic or other)


Every time I load a Roadmap Plan (or refresh the current Plan) the Hierarchy levels are reset. From <Highest> to <Lowest>. Which is pretty annoying as it loads basically ALL the tickets, even if I only want t subset of them.

Assuming I have a hierarchy with 6 levels, and I only want to focus on <Level 3> to <Level 4>, after a refresh or at initial load of the Plan, it will be reset to: <Level 1> to <Level 6>. Ie, it will increase the loading time and I always have to re-select the wanted levels. Frustrating!

Anyway I could set/force those hierarchy levels in the url?
Could a cache feature be implemented?


1 answer

1 vote

@Eric C -

In AR plan (Cloud env), you can configure your plan (i.e. display only from Epic to Subtask etc..), then you can save it to a new view.  When you access the plan again, you can just switch it to your saved view.

In the URL (the "vid is the view ID") example -

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

Actually I realized that if I let it run long enough, it would eventually change automatically from Level 1 to 6, to the selection I had saved in my view, ie Level 3 to 4. Previously, I would update manually the selection again as it showed 1 to 6 and took for ages to load all tickets.

Thanks for answering.

@Eric C -

If my suggestion helped you, please click on Accept answer when you have a chance.

Best, Joseph

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