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How to remove a former member from a team in Confluence? Edited

For the life of me I cannot figure out how to remove someone from a team in Confluence. Some details:

  • I am a Jira & Confluence admin
  • We have Cloud
  • I am not talking about permissions
  • I am not talking about roles
  • I do not want to remove them from Confluence altogether

The effect I am primarily concerned with is when this person is automatically added to documentation / references (ie a retrospective template) in their previous team based on outdated team membership. I think if I remove them from the old team, this disruptive behavior will stop.

Here is a screenshot of what I am talking about; the one place I have been able to see it, but I don't know how to edit it.


1 answer

0 votes
Sajit Nair Community Leader Feb 17, 2020

Hey @Jason Hayman
I understand your use case, still I believe that section is there as a way to showcase which user is part of which team and does not edit them. (if it did, wouldn't it override permissions?)
If you truly want to remove a person from that space, as it it outdated, I  think you should remove them from permissions directly. 

Thanks for that, @Sajit Nair However, I have done this. The person in the screenshot above was in Platform team and moved to Money team. The first thing I did to fix the issue was remove all of his permissions from the Platform team page. As you can see, on some table somewhere he is still considered to be a part of the Platform team.

The trouble arises when someone on his former team creates a retrospective or one of several other templates, the name of the person above is automatically placed on the page. This is inaccurate and also sends him a notification that he was mentioned.

Of course, his name can be removed before saving, but it's a nagging little problem that occurs quite often across several teams and will continue to worsen until I can learn how to remove people from former teams.

Let me be more specific about where this problem shows itself. Maybe it will help.

In creating a retro, when a team is chosen the team members or participants are automatically filled. Four of the people in the screenshot below are no longer on this team. How can I get them removed from being auto-populated?Retrospectives_-_Teams_-_Confluence.png

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