We just purchased the premium jira so we could use advanced roadmaps. I created a new issue type "Initiative" but can't figure out how to link Epics as children under the new type so that they will display in the plans. Thanks in advance for your help!
@Georgia Harlow We also created this short video on how to configure issue hierarchy here: https://community.atlassian.com/t5/Advanced-Roadmaps-articles/3-short-videos-to-help-you-get-started-with-Advanced-Roadmaps/ba-p/1439078
@Georgia Harlow - Exposing the "Parent Link" field in your issue screen in Jira is not the recommended way to associated your EPICs to Initiatives as one will need to know exactly the Initiative issue key to use. This is a work-around.
The proper way to conduct the association is via the Plan.
If you choose to conduct it in the Jira project issue screens, you will need to create a separate screen scheme for EPIC issue type only, because if it is applied to screen schemes for other non-EPIC issue types, then it will give you problems downstream.
The reason why we use both methods was because for some users that they can remain in Jira without the need to access the AR plan to created the rollup to Initiative issues. Therefore, it will show up in the plan automatically.
Yes, you are correct in AR. It has to been done manually (we are using Jira DC On-Prems), so don't know if it is different versus Jira Cloud.
It is the same with adding "Parent Link" to the Jira project's issue screens. It is also a manual process.
@Georgia Harlow - Make sure that you already configured the hierarchy configuration that Initiative issue type is a parent of Epic. To access the configuration (you will need to be a Jira System Admin) > access "Manage Apps" > access "Hierarchy configuration" option associated with AR for Jira.
The Hierarchy must be setup first for the "Parent Link" column to work in your plan.
Best, Joseph Chung Yin
Jira Functional Lead, Global Infrastructure Apps Team
Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...
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