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Hierarchy Levels Edited


On my board I am using Epics, Stories and Subtasks in each story issue type.

When creating my plan, the Subtasks for each Story does not show. 
What am I doing wrong?

Please help!!

I am using Jira Cloud

1 answer

1 vote
Mykenna Cepek Community Leader Jun 11, 2021

Several things you can check:

  • The plan might be relying on a Filter which excludes subtasks. Check that under "Settings > Data Source" for the plan.
  • Subtasks may have been excluded from the Source Data for the plan. That's under "Settings > Exclusion Rules".
  • If the above looks ok, confirm that the "Hierarchy" setting when viewing the plan includes "Subtasks". 
  • Another possiblility: there are no Subtasks to show.

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