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Can't install add-ons

I already add Jira software license but I can't add-ons portfolio as attached.

Do you have any advise? Kindly help, Thank you in advance.

3 answers

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1 vote

Answer accepted

Hi @wiyada wongchan,

@Grigory Salnikovis right. If you don't have a connection, go to the JIRA Portfolio marketplace page. Download the jar file and Upload it in "Manage add-ons" section.

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I agree. This this the right way to install an add-on in case your instance doesn't have an access to Marketplace.

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Ok, got it!! Thank you for your kindly support

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You're welcome!

If you succeed in your effort you might want to mark the answer as "Accepted" so that other people who are experiencing the same issue would find the answer quickly.

Have a nice day!

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You are welcome @wiyada wongchan

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Here the right way :)

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Hi!

Does your Jira server have access to the outside world and Atlassian Marketplace in particular?

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Our server is internal use only, Can I download the portfolio package from other?

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