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Can't install add-ons

I already add Jira software license but I can't add-ons portfolio as attached.

Do you have any advise? Capture.GIFKindly help, Thank you in advance. 

3 answers

1 accepted

1 vote
Answer accepted
Tansu Akdeniz Community Leader Jun 29, 2018

Hi @wiyada wongchan,

@Grigory Salnikov _SYSSOFT_is right. If you don't have a connection, go to the JIRA Portfolio marketplace page. Download the jar file and Upload it in "Manage add-ons" section.

I agree. This this the right way to install an add-on in case your instance doesn't have an access to Marketplace.

Ok, got it!! Thank you for your kindly support

You're welcome!

If you succeed in your effort you might want to mark the answer as "Accepted" so that other people who are experiencing the same issue would find the answer quickly.

Have a nice day!

Tansu Akdeniz Community Leader Jun 29, 2018

You are welcome @wiyada wongchan

Here the right way :)

Hi! 

Does your Jira server have access to the outside world and Atlassian Marketplace in particular?

Our server is internal use only, Can I download the portfolio package from other?

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