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get the value of an Elements connect field in Scriptrunner scripted field

I want to create a scripted field that has its value set based on the contents of a elements connect field.  So far I have been working in the scriptrunner console just trying to get the value of the field and it keeps returning null.  The Elements connect field is a snapshot field that reads an Active directory value.  I have verified the value is set on the field so it isn't null.  

Here is the code I have so far.

import com.atlassian.jira.component.ComponentAccessor

def pluginAccessor = ComponentAccessor.getPluginAccessor();
def plugin = pluginAccessor.getPlugin("com.valiantys.jira.plugins.SQLFeed");
def serviceClass = plugin.getClassLoader().loadClass("com.valiantys.nfeed.api.IFieldDisplayService");

def fieldDisplayService = ComponentAccessor.getOSGiComponentInstanceOfType(serviceClass);

def issueKey = "Issuekey-123458";
def customFieldId = "customfield_12633";

String displayValue = "";
Object displayResult = fieldDisplayService.getDisplayResult(issueKey, customFieldId);
if (displayResult != null) {
displayValue = displayResult.getDisplay();
return displayValue;

 Anybody have an idea how I can get this to work.  The long term goal of this field will be to compare the approvers title to a list of titles we use to stop the approval process.  We are currently using a regular expression in several automation's to compare the titles and I want to consolidate where we are doing this process to one location so when a persons title change we don't have to update multiple automation condition checks.

2 answers

0 votes


with your function from the docs you will get the display value. Have you configured your display view? You can try it in the Field Configuration.

Have you tried to get the key value instead of the display value?

Under Read Field Key:

Hi @Dan Wolff

I'm Nicolas from Elements, vendor of Elements Connect.

If you get a "null" result with this piece of code, that means there are 3 possible explanations:
- "customfield_12633" is not a valid reference
- "Issuekey-123458" is not a valid issue key
- field is empty in the given issue

Here is an example with a Scripted Field:

2020-08-05 10_25_16-Window.png

Can you please try again by checking all these points?

If you still have issues, please open a support ticket from this portal:

Thank you.

Kind regards,

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