Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Workflow validator is not showing the message passed in InvalidInputException

When running a validation script (scriptrunner) in the past we saw the message that was specified in InvalidInputException. Now instead we get a general error message and a system error on the right side of the screen. (see screenshot)

Image 141.png

 

Script can be found here:

_________________________________________________________________________________________


import com.opensymphony.workflow.InvalidInputException;
import com.atlassian.jira.component.ComponentAccessor;
import java.text.SimpleDateFormat;

try{
    //set the value of the customer request type of request Internal Move
    def requestInternalMove= "sd/d28a8b4a-343c-453c-9e87-68a1f7b2710d"
    int requestInternalMoveDays=14
    def accessNewBadge= "sd/9f504603-3714-41b4-9fb3-b34bcd281337"
    int accessNewBadgeDays=1
    def requestAccessOutOfBusinessHours= "sd/9b8df7fc-a58c-432b-9e1f-74916a8cce10"
    int requestAccessOutOfBusinessHoursDays=2
    def requestO365Team= "sd/9d3afd70-652c-4cb9-a4b5-b07773775a7e"
    int requestO365TeamDays=1
    def EnableDailyTravelPassport= "sd/018476f2-328d-46aa-b28f-9227160c9788"
    int EnableDailyTravelPassportDays=5
    def rentVan= "sd/ca7491e3-74b2-4352-87a2-173f3427e958"
    int rentVanDays=6
    def requestDeskConsultant= "sd/ecafb986-8d25-4dc4-a537-e845fb53869f"
    int requestDeskConsultantDays=10
    def requestecOnboarding = "sd/2eafbec9-9adb-4668-939b-a4e8d3ab5dfd"
    int requestecOnboardingDays = 5
    def requestIOnboarding = "sd/42cdd1f9-c57e-4b4e-a4b4-ace2d42b1ee5"
    int requestIOnboardingDays = 5
    def requestCOnboarding = "sd/09543f37-9810-4ccb-add6-83843ce9e066"
    int requestCOnboardingDays = 5
    
    
    

    def issueManager = ComponentAccessor.getIssueManager()
    def customFieldManager = ComponentAccessor.getCustomFieldManager()
    def cf = customFieldManager.getCustomFieldObjectByName("Customer Request Type")
    def cFieldValue = issue.getCustomFieldValue(cf)
    log.error("Customer Request Type: " + cFieldValue);
    def requestType = cFieldValue.toString();
     int noOfDays = 0;
    switch(requestType){
        case requestInternalMove:
            noOfDays = requestInternalMoveDays
            break;
        case accessNewBadge:
            noOfDays = accessNewBadgeDays
            break;
        case requestAccessOutOfBusinessHours:
            noOfDays = requestAccessOutOfBusinessHoursDays
            break;
        case requestO365Team:
            noOfDays = requestO365TeamDays
            break;
        case EnableDailyTravelPassport:
            noOfDays = EnableDailyTravelPassportDays
            break;
        case rentVan:
            noOfDays = rentVanDays;
            break;
        case requestecOnboarding:
            noOfDays = requestecOnboardingDays
            break;
        case requestIOnboarding:
            noOfDays = requestIOnboardingDays
            break;
        case requestCOnboarding:
            noOfDays = requestCOnboardingDays
            break;
        case rentVan:
            noOfDays = rentVanDays
            break;
        case requestDeskConsultant:
            noOfDays = requestDeskConsultantDays
            break;
        default : noOfDays = 0;
    }
        
   
     Date date = getWorkingDaysDate(noOfDays)
     log.error("validation date: " + date);
    //Check if the due date is later than the 2 weeks
    if (issue.dueDate?.before(getWorkingDaysDate(noOfDays))) {
        def text ="Due date can't be in the past"
        if(noOfDays>0){
            text = noOfDays + " day(s) are required to provide this service, please provide a date after " + date.format( 'dd-MMM-yyyy' )
        }
        throw new InvalidInputException(text)
        //invalidInputException = new InvalidInputException(text)
        return false;
    log.error(text)
    }
    //validate date start date if available
    def cfStartDate = ComponentAccessor.customFieldManager.getCustomFieldObject("customfield_10703") //Customer Request Type
    Date startDateValue = (Date) issue.getCustomFieldValue(cfStartDate)
    log.error( issue.dueDate.toString());    
     log.error( startDateValue.toString());
    /* Custom field with the value to filter on */
    if (startDateValue && startDateValue != null) {
        if (startDateValue?.before(getWorkingDaysDate(noOfDays))) {
        def text ="Due date can't be in the past"
        if(noOfDays>0){
            text = noOfDays + " day(s) are required to provide this service, please provide a date after " + date.format( 'dd-MMM-yyyy' )
        }
        throw new InvalidInputException(text)
        log.error("SART DATE: "+ text)
            return false;
        }
    }
    //validate end date if available
    def cfEndDate = ComponentAccessor.customFieldManager.getCustomFieldObject("customfield_10704") //Customer Request Type
    Date endDateValue = (Date) issue.getCustomFieldValue(cfEndDate)
    if (endDateValue && endDateValue != null) {
        if (endDateValue?.before(startDateValue)) {
        def text ="Due date can't be before start date"

        throw new InvalidInputException(text)
        log.error("END DATE: "+ text)
            return false;
        }
    }
    
}catch(Exception ex){
    invalidInputException = new InvalidInputException("An error ocured please contact the helpdesk")
    log.error(ex.getMessage())
 
}


static Date getWorkingDaysDate(int days){
    Date date=new Date();
    Calendar calendar = Calendar.getInstance();
    //calendar.add(Calendar.DAY_OF_YEAR, days-1);
    date=calendar.getTime();
    SimpleDateFormat s;
    s=new SimpleDateFormat("MM/dd/yy");

    //log.error(s.format(date));
    int forDays = days;
    if(days < 0){
        forDays = days * -1;
    }
    
    for(int i=0;i<forDays;)
    {
        if(days > 0){
            calendar.add(Calendar.DAY_OF_MONTH, 1);
         }else{
            calendar.add(Calendar.DAY_OF_MONTH, -1);
        }
        //here even sat and sun are added
        //but at the end it goes to the correct week day.
        //because i is only increased if it is week day
        if(calendar.get(Calendar.DAY_OF_WEEK)<Calendar.SATURDAY && calendar.get(Calendar.DAY_OF_WEEK)>Calendar.SUNDAY)
        {
            i++;
        }

    }
    date=calendar.getTime();
    //s=new SimpleDateFormat("MMM dd, yyyy");
   // log.error(s.format(date));
    return date;
}

_______________________________________________________

can someone help?

 

Kind regards,

 

Matt

2 answers

We are also affected by this issue with the input validation which has worked quite good in the past already!

I tried two variants, both lead to a generic input error but do not show the exception message as before.

 

[1]

invalidInputException = new InvalidInputException("--- Error with xxxx.... ---");

 

[2]

throw new InvalidInputException("--- Error with xxxx.... ---");

 

Unfortunately both do not work properly!

 

PS:

Used JIRA version is 7.7.2 with Service Desk 3.10.2, ScriptRunner 5.3.13.

 

I have the same problem, after upgrading jira to 7.13.

Any solution or workaround?

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Marketplace Apps & Integrations

Happy New Year and Welcome New Marketplace Partner Program Partners!

Happy New Year! We hope you all had a safe and restful holiday season. 2020 was a unique year full of unforeseen events; however, as we enter the new year of 2021, we’re optimistic for the light at t...

463 views 6 18
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you