We have a scriptrunner script that populates the summary field based on other custom fields, but after populating it, it should trigger the kb search.
When i start typing at the end of summary, it searches, but it doesn't search without human interaction.
Any idea how to trigger the kb search from within scriptrunner?
I did something similar with scriptrunner, but i didn't find how to specially trigger a kb_search with a value.
Instead, I catch the value of a customfield (my need here) and inject it in the summary field value and then trigger the search action through 'jQuery(\"#summary\").trigger(\"paste\");' who's calling the search. I did it by injecting js in summary.helpText
I just finished to implement the behavior to fill summary field but i'm now facing the exact same issue than you ... trigger the kb search..
A solution would be to add js script but i can't find any documentation on the topic ... (change the js listenner on the field)
Did you found any solution ?