There was an error loading the descriptor 'Formats web-item REST responses' of plugin 'com.onresolve

Hello,

Has anyone faced this issue enabling Script runner for jira? Script runner plugin fails while enabling with following error message in the logs,

I tried deleting plugin cache, re-install and restart, didn't help.

Any help/suggestion would be much appreciated. 

 

2018-01-02 08:54:41,423 http-nio-8080-exec-5 ERROR email@company.com 534x61167x1 1wjyr6n 144.63.247.5,10.10.0.71 /rest/plugins/1.0/com.onresolve.jira.groovy.groovyrunner-key [c.a.plugin.manager.DefaultPluginManager] There was an error loading the descriptor 'Formats web-item REST responses' of plugin 'com.onresolve.jira.groovy.groovyrunner'. Disabling.

java.lang.NullPointerException

at com.atlassian.plugin.webresource.util.PluginClassLoader.create(PluginClassLoader.java:19)

at com.atlassian.plugin.webresource.data.WebResourceDataProviderParser.createDataProvider(WebResourceDataProviderParser.java:53)

at com.atlassian.plugin.webresource.data.WebResourceDataProviderParser.createDataProviders(WebResourceDataProviderParser.java:45)

at com.atlassian.plugin.webresource.WebResourceModuleDescriptor.enabled(WebResourceModuleDescriptor.java:195)

at com.atlassian.plugin.manager.DefaultPluginManager.notifyModuleEnabled(DefaultPluginManager.java:1991)

at com.atlassian.plugin.manager.DefaultPluginManager.enableConfiguredPluginModule(DefaultPluginManager.java:1738)

at com.atlassian.plugin.manager.DefaultPluginManager.enableConfiguredPluginModules(DefaultPluginManager.java:1715)

at com.atlassian.plugin.manager.DefaultPluginManager.enablePlugins(DefaultPluginManager.java:1661)

at com.atlassian.jira.plugin.JiraPluginManager.enablePlugins(JiraPluginManager.java:131)

... 3 filtered

at java.lang.reflect.Method.invoke(Method.java:483)

at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26)

at com.sun.proxy.$Proxy51.enablePlugins(Unknown Source)

... 3 filtered

at java.lang.reflect.Method.invoke(Method.java:483)

at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:317)

at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56)

at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60)

at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)

at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133)

at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121)

at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)

at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70)

at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53)

at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)

at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57)

at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)

at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133)

at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121)

at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)

at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:207)

at com.sun.proxy.$Proxy1257.enablePlugins(Unknown Source)

at com.atlassian.upm.core.impl.PluginEnablementServiceImpl$1.doInTransaction(PluginEnablementServiceImpl.java:93)

at com.atlassian.upm.core.impl.PluginEnablementServiceImpl$1.doInTransaction(PluginEnablementServiceImpl.java:69)

at com.atlassian.sal.core.transaction.HostContextTransactionTemplate$1.doInTransaction(HostContextTransactionTemplate.java:25)

at com.atlassian.jira.DefaultHostContextAccessor.doInTransaction(DefaultHostContextAccessor.java:34)

... 2 filtered

at java.lang.reflect.Method.invoke(Method.java:483)

at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26)

at com.sun.proxy.$Proxy82.doInTransaction(Unknown Source)

... 2 filtered

at java.lang.reflect.Method.invoke(Method.java:483)

at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:136)

at com.sun.proxy.$Proxy82.doInTransaction(Unknown Source)

at com.atlassian.sal.core.transaction.HostContextTransactionTemplate.execute(HostContextTransactionTemplate.java:21)

... 2 filtered

at java.lang.reflect.Method.invoke(Method.java:483)

at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:317)

at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56)

at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60)

at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)

at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133)

at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121)

at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)

at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70)

at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53)

at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)

at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57)

at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)

at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133)

at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121)

at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)

at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:207)

at com.sun.proxy.$Proxy1300.execute(Unknown Source)

at com.atlassian.upm.core.impl.PluginEnablementServiceImpl.enablePlugin(PluginEnablementServiceImpl.java:68)

at com.atlassian.upm.core.rest.resources.PluginResource.put(PluginResource.java:122)

... 3 filtered

at java.lang.reflect.Method.invoke(Method.java:483)

... 18 filtered

at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:154)

... 1 filtered

at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:68)

... 86 filtered

at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:70)

... 15 filtered

at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:37)

... 75 filtered

at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)

at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)

at java.lang.Thread.run(Thread.java:745)

 

2 answers

1 accepted

This widget could not be displayed.

Problem fixed by downgrading plugin to 5.0.14

This widget could not be displayed.
Jenna Davis Community Champion Jan 05, 2018

Hello, 

You might try downloading the .jar file of your version directly from the marketplace and instead of through the marketplace listing. 

Please let me know if you have any success with this. If not, can you tell me what versions of ScriptRunner and JIRA you're using?

Jenna

Hi Jenna,

I managed to fix the issue by downgrading the plugin version to 5.0.14. This is very strange issue though the earlier version of plugin was also supported version.

Jenna Davis Community Champion Jan 08, 2018

Hi Suhas, 

I'm glad using version 5.0.14 fixed this for you! However, this does sound like an odd issue to me. If you want to have us look into the issue for you more I would recommend filing a support request at Adaptavist's support portal. We could look into what's going on more and hopefully get everything working there. 

Kind regards, 

Jenna

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted yesterday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

28 views 0 1
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you