Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

ScriptRunner: Behaviour too late

Hi all,

We created a Behaviour for our Service Desk "Create Request" form that populates some read-only fields based on the content entered in a text field.

The problem is that if the end-user enters a value to the text field then clicks directly on 'Create', the "create" request is sent to the server before the read-only fields are updated.

We can see that the Behaviour is executed because the fields are updated before the screen transitions, but it's as if the browser didn't wait for the Behaviour to complete execution before firing the "create" request.

This causes an immediate problem for when the read-only fields were initially empty, as they're mandatory. The "create" request is refused saying that these fields must be filled, which is confusing since the user sees values in them.

But it can get worse if the end-user modifies the text field after having entered something valid. The request could actually be created with the wrong, previous values.

Currently, my workaround is to inject Javascript to disable the "Create" button until there's a value in one of the read-only fields, but this won't solve the "wrong value" problem.

Any ideas on how to solve this pickle?


0 answers

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira

Jira Cloud Performance Improvements

Hello everyone, I am a product manager in the Jira Cloud team focused on making sure our customers have a delightful experience using our products. Towards that goal, one of the areas which is extr...

146 views 1 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you