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Script to Spawn

I'm sure this has been asked before but I'm not finding anything in a quick search so here goes...

we do NOT have JSD so we use a generic 'consult project' for general requests.  I'm looking to spawn/create an issue in a different project based on a workflow transition and the value in a field. 


Example: someone submits a ticket for a consult.  either they, or they assignee IDs a team, project, value in a custom field that will own this.  I dont want to move the ticket to the new project, it needs to work through the consult workflow.  if it hits something like "consult requested" in the workflow, i need a new issue to generate in a different project.  


Hope that makes sense,  

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Peter-Dave Sheehan
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Nov 15, 2019

That is fairly straightforward to accomplish with a Workflow PostFunction on the "Request Consult" transition.

  • From the workflow edit screen, click on the transition and go to the post functions.
  • Click on add post function
  • Select Script Post-Function [ScriptRunner] and click add
  • Click on "Clones and issue and link"

Then, click add a follow the documentation for how to fill in the details:

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