Scriptrunner scripted field import error

[Dawn Rodney]

I'm attempting to use the "Total time this issue has been In Progress" script to add a field to the tickets in a specific Jira Project. After I fill out the necessary fields in the Add New Scripted Fields form, I copy the script and click the Test button. This is the error I get. Any ideas on how I can resolve this?

Error

An error occurred whilst running the scripted field.

org.codehaus.groovy.control.MultipleCompilationErrorsException: startup failed: Script1.groovy: 1: unable to resolve class com.atlassian.jira.component.ComponentAccessor @ line 1, column 1. import com.atlassian.jira.component.ComponentAccessor ^ Script1.groovy: 2: unable to resolve class com.atlassian.jira.issue.history.ChangeItemBean @ line 2, column 1. import com.atlassian.jira.issue.history.ChangeItemBean ^ 2 errors at com.adaptavist.sr.cloud.workflow.AbstractScript.parseScript(AbstractScript.groovy:48) at com.adaptavist.sr.cloud.workflow.AbstractScript.evaluate(AbstractScript.groovy:31) at com.adaptavist.sr.cloud.events.ScriptedFieldExecution.run(ScriptedFieldExecution.groovy:30) at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at TestScriptedFieldExecution1_groovyProxy.run(Unknown Source)

Thanks for your help!

Dawn

[Alejandro Suárez García]

Hi @Maikes 

I guess that what you need is to get the name of the request type instead of his key (the value you got from getCustomFieldValue())

So here you go:

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.Issue
import com.atlassian.jira.user.ApplicationUser
import com.atlassian.servicedesk.api.requesttype.RequestType
import com.atlassian.servicedesk.api.requesttype.RequestTypeQuery
import com.atlassian.servicedesk.api.requesttype.RequestTypeService
import com.atlassian.servicedesk.api.util.paging.PagedResponse
import com.onresolve.scriptrunner.runner.customisers.WithPlugin

@WithPlugin("com.atlassian.servicedesk")

String requestTypeName = getRequestTypeName(issue)
String scriptFieldResult

switch (requestTypeName) {
    case "RequestTypeName1": scriptFieldResult = "Whatever I want to show on this request type"; break
    case "RequestTypeName2": scriptFieldResult = "Whatever I want to show on this request type"; break
    default: scriptFieldResult = "Whatever I want to show if i dont find any request type with the previous names"
}
return scriptFieldResult

static String getRequestTypeName(Issue issue) {
    RequestTypeService requestTypeService = ComponentAccessor.getOSGiComponentInstanceOfType(RequestTypeService)
    ApplicationUser currentUser = ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser()
    RequestTypeQuery requestTypeQuery = requestTypeService.newQueryBuilder()
            .issue(issue.getId())
            .build()
    PagedResponse<RequestType> pagedResponse = requestTypeService.getRequestTypes(currentUser, requestTypeQuery)
    return pagedResponse?.first()?.getName()
}

[Alejandro Suárez García]

Forgot to tell I'm assuming that you have JSD 4.0+ (Jira 8.0+), if you are using 7.X it wont work like that (SD API changes in 8.X).

If that's the case don't worry, I'll give you the correct code.