Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Populate the attached file on customer portal in JIRA 8.2.3 Edited

Hi,

While adding the newly attached file in transition screen on workflow and also let u know that attachment field is on optional. But after post function, attached file is only showing on Agent Portal but not showing in Customer Portal.

Is there any way to show the newly attached file on customer portal.

I am unable to show the newly attached file on customer portal

Kindly let me know in case of any updateAttachment.jpg

1 answer

@Alejandro Suárez _Tecnofor_ :

After changing to "wiki style renderer'',  i am facing same issue. 

Only the existing file customer can view in case exist in the issue but customer can't view newly added file.

 

  

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira

Jira Cloud Performance Improvements

Hello everyone, I am a product manager in the Jira Cloud team focused on making sure our customers have a delightful experience using our products. Towards that goal, one of the areas which is extr...

184 views 2 9
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you