Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,556,480
Community Members
 
Community Events
184
Community Groups

Populate the attached file on customer portal in JIRA 8.2.3

Edited

Hi,

While adding the newly attached file in transition screen on workflow and also let u know that attachment field is on optional. But after post function, attached file is only showing on Agent Portal but not showing in Customer Portal.

Is there any way to show the newly attached file on customer portal.

I am unable to show the newly attached file on customer portal

Kindly let me know in case of any updateAttachment.jpg

1 answer

0 votes
Alejandro Suárez
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Jun 12, 2020

@Alejandro Suárez :

After changing to "wiki style renderer'',  i am facing same issue. 

Only the existing file customer can view in case exist in the issue but customer can't view newly added file.

 

  

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events