New to ScriptRunner and trying to find a solution for the above
if summary = eg. Alert
change custom field to: eg 2
another one i was thinking was
if reporter = eg alan
change custom field to: eg 3
and can this be repeatable, so different summary's or reporters change different custom field?
i guess this is a simple one but thought i would ask
I am trying to Triage emails from different systems and companies to update a custom field
https://library.adaptavist.com/entity/update-priority-based-on-a-custom-field should be a good base for this
It reads a custom field and expects it to be a select-list type field, but that should not be hard to change to issue.getSummary() and parse the result for your words, or use issue.getReporter().getName()
Hello everyone, I am a product manager in the Jira Cloud team focused on making sure our customers have a delightful experience using our products. Towards that goal, one of the areas which is extr...
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