I am trying to set Reporter's Manager as Approver for Issue Types Service Request with Approval
I am fetching Reporter's Manger Details (Name,Email Address, ID) from an Employee Database or using a LDAP query.
When a User Raises a Request with Approval, His Manager should be assigned as Approver without User selecting the Approver himself.
Thanks & Regards
As far as I know this is not possible with Jira built in functionality. You cannot create relations between users other than putting them in a group. Maybe with an external database and some plugins. It’s just an educated guess I have never tried it but this plugin looks promising:
G’day everyone! Super exciting news coming from the Marketplace. We have now fully rolled out the ability for end-users to submit app requests to admins directly from within the product! No longer ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events