ScriptRunner Behaviours are not currently compatible with Deviniti's Actions for Jira Service Management. We have an existing improvement ticket for this here: https://productsupport.adaptavist.com/browse/SRJIRA-4490
We would recommend voting for that if you want this implemented in the future for ScriptRunner.
Kind regards,
Katy
Adaptavist Product Support
It can, yes.
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do I have to change the configurations to get the behaviour? I don't figured out how to get the behaviour on the actions for service desk displays.
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Hi Nic, thx for your answer. So far, I have configured the mapping:
Now I am trying to get the following behaviour. This is the Action for Service Desk display:
When I choose IHK from Träger, the field Startdatum should be hidden. But there is no reaction. Here is the code:
What is wrong?
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I think you've written a condition and not told it to do anything.
Instead of doing the show/hide in the script, use the "shown" flag and a condition that says "if customfield Trager = IHK".
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Hey Nic,
thanks for your advice. But there is no condition for "if customfield Trager = IHK"
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No, sorry, I've not been clear on "condition" - although Jira uses the word to describe workflow conditions, it's been used in Scriptrunner behaviors as well. If you look at your first screenshot, there's a line about "conditions" there as well.
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You mean that one, right?
But when I do so, I get that display:
Am I blind? :/
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Hello,
Finally, did you manage to make Behaviours working with Actions for JSD ?
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