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Hi All,
I'm trying to show an info message on Create Issue Screen using Script Fragment by Scriptrunner. Can someone lead me an example on how to do it? I didn't see anything on the Scriptrunner forum, I already enable web profiling but I didn't see any Panel location on Create Issue Screen. Thanks!
Hey @Alvin
There is no panel location possible on the create issue screen.
Have you thought about possibly adding an Info message to a specific field? Say the summary? You can use HTML to make the text below different sizes and color.
OR
Are you looking for something like a behaviour to fill out the description with info field upon the creation of ticket? This behaviour below will set the description field to have whatever info/text you want to display there.
/*
* Code to be placed as an initializer function
*/
// Get a pointer to the description field
def desc = getFieldById("description")
// Get a pointer to the issue type field and get its value
def issueType = getFieldById("issuetype")
def issueTypeVal = issueType.getValue()
// If the issue type equals issuetype ID
if (issueTypeVal == ****) {
def defaultValue = """
h5.Example Text:
h5.Example Text:
h5.Example Text (opt.):
""".replaceAll(/ /, '')
if (!underlyingIssue?.description) {
desc.setFormValue(defaultValue)
}
// If any other issue type ID is returned set the description to a blank value
} else if (issueTypeVal != ****) {
desc.setFormValue(" ")
}
Hope this helps!
Let me know if you have any other questions.
Did this answer your question?
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Hi @Brittany Wispell ,
I need to have a button or link that will redirects the user to servicedesk when he/she clicks the link/button.
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