Create-Issue (section) on Script Fragment

[Alvin Parreno]

Hi All,

I'm trying to show an info message on Create Issue Screen using Script Fragment by Scriptrunner. Can someone lead me an example on how to do it? I didn't see anything on the Scriptrunner forum, I already enable web profiling but I didn't see any Panel location on Create Issue Screen. Thanks!

[Brittany Wispell]

Hey @Alvin Parreno

There is no panel location possible on the create issue screen. 

Have you thought about possibly adding an Info message to a specific field? Say the summary? You can use HTML to make the text below different sizes and color. 

OR 

Are you looking for something like a behaviour to fill out the description with info field upon the creation of ticket? This behaviour below will set the description field to have whatever info/text you want to display there. 

/*
 * Code to be placed as an initializer function
 */

// Get a pointer to the description field
def desc = getFieldById("description")

// Get a pointer to the issue type field and get its value
def issueType = getFieldById("issuetype")
def issueTypeVal = issueType.getValue()

// If the issue type equals issuetype ID
if (issueTypeVal == ****) {

 def defaultValue = """
 h5.Example Text:
 h5.Example Text: 
 h5.Example Text (opt.):
 """.replaceAll(/ /, '')

 if (!underlyingIssue?.description) {
 desc.setFormValue(defaultValue)
 }
 // If any other issue type ID is returned set the description to a blank value
} else if (issueTypeVal != ****) {
 desc.setFormValue(" ")
}

 Hope this helps! 

Let me know if you have any other questions. 

[Brittany Wispell]

@Alvin Parreno  

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[Alvin Parreno]

Hi @Brittany Wispell ,

I need to have a button or link that will redirects the user to servicedesk when he/she clicks the link/button.

[Alvin Parreno]

@Brittany Wispell