Copy comment to linked issue with event listeners

I have two projects: Software and service desk, and wont to copy customer coment from SD to Software. how i can do it with event listeners? all issues have links.

1 answer

0 votes
Ivan Tovbin Community Champion Jan 06, 2018

It is my understanding that the issue you want your comment to copy to is linked to the source issue, yes? Also, every single comment should be copied? If that is the case, then the algorithm is pretty easy:

1) Create a custom listener that would trigger on 'Issue commented' event.

2) Write a logic so that only specific issues are processed (i.e. issues from your SD project)

3) Get the body of the last added comment and use it to create a new comment in a linked issue.

Cool... @Ivan Tovbin, where/how do you set up step 3?

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Statuspage

Introducing Statuspage Getting Started guides! First up: What is Statuspage?

Over the next several weeks we'll be sharing some of our Getting Started guides here in the community. Throughout this series of posts, we'd love to hear from customers and non-customers ab...

185 views 4 1
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you