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Close issues from solved state after a week



I would like the issues in a project that are in the solved status to go to closed status after a week . SLA does not work as this is not a service desk project. Could you please help me with the code for script runner or any other solution for this. Thank you in advance!




2 answers

automation should to be fine indeed. 

if you have more resolved statuses you can also use below JQL: 

resolutiondate < 7d

0 votes
Vikrant Yadav
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 02, 2023

Hi @kousalya palagulla You can use project automation, if you are using Data Center. 

An alternate solution is to create schedule Job in Script runner. Go to Manage Apps >> Scriptrunner >> Jobs >> Create Escalation Service


Screenshot 2023-05-02 192751.png

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