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2 answers
Vikrant Yadav
Community Leader 
May 02, 2023 Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Hi @kousalya palagulla You can use project automation, if you are using Data Center.
An alternate solution is to create schedule Job in Script runner. Go to Manage Apps >> Scriptrunner >> Jobs >> Create Escalation Service
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