Hi, We use Jira Service Management to support external customers. We do our best to provide best-in-class support in all created requests. I gathered what exactly we do in one place: We resp...
I am going to integration insight rest api with my Jira app. In this case i was trying to hit the endpoint from the browser, which is giving 404 http://host:port/context/rest/insight/api-ve...
Olá! Boa tarde. Gostaria de saber se tem como abrir vários chamados de uma vez só no JIRA, eu trabalho na empresa pagseguro e preciso abrir 900 chamados com dados do excel, tem como fazer algo assim?...
My company has been looking into way to cleanup our Jira instance. We are currently at 70+ software projects and 5 service desk projects. One of the ideas that is always brought up is to move all of ...
Can a Jira issue be created via a form / teams ? The documentation states only on Jira cloud. https://support.atlassian.com/jira-service-management-cloud/docs/create-an-issue-using-a-form/ Are the...
Hi there, I am using JSM as an admin. When encountering workflow configurations, Atlassian default workflows should be the first consideration for me. However, the transitions of the JSM default wor...
Currently in Jira Service Management 4.21.0 it is not possible to select an issue in the main overview and change the field content of the field "Account". Only when you edit the issue can you change...
In Insight custom fields - When "AA IN" object Type value is selected then, Object Type 'BB IN' should be shown the result based on the inbound references of 'AA IN' object Type. However, BB ...
We know re-using schemes saves time, but there's a trap I occasionally fall into. It happens so infrequently but when it does, the amount of effort to revert it can be huge. Here's an article in case...
Hi We had a problem with SLAs, not all issues that supposed to have SLA had them. We couldn't find a pattern for that but "Update" button for SLAs was still active. I've recreated the SLA and after ...
Hello , Is it Possible to move the description up for the custom field. Currently it is displaying downside of the field for Jira service management customer portal.
Hello , We want to display customer portal introduction text to bold. Could any one help me to achieve.
Hi There, We upgraded our Data Center deployment of Jira/Jira Service Management this past weekend. We're on versions: Jira Service Management 4.17.0, and Jira Software&...
Hello, could Atlassian Forge be used to create a fully customized portal frontend for a Jira Service Management project ? By "fully customized" I mean a different layout for work categories, request...
The Jira mobile apps for Android and iOS can already display JPD-Issues/Ideas quite ok-ish, but some things are still missing. In particular, the Delivery and Insights tabs aren't available. And of...