Can someone provide a list of the available options for a project category in JSM?
Hello ! I would like my tickets be assigned automatically to a specific user (or to the project Manager). Thank you !
There is a Time tracking field in Jira Service Management / Project Settings / Request types. Is it possible to add another one as a custom field? We can use Number but it would be better a real Ti...
Hello, I'm trying to edit an insight objet using automation, but it always says no objet to edit. I don't see a way to tell it what object to edit. How would you make this work?
Traditional project management often referred to as Waterfall, is a linear and sequential approach. Advantages: Clear structure and documentation. Defined phases. Defined phase gates....
Hi, Is there an easy way to have a count of the number of cards in each list. I'd like to display this in the list heading if possible - or in a card placed at the top of this list. Would...
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Hello Atlassian Community 👋 Last year, we introduced the virtual agent in Slack, a significant step forward in automating and enhancing support experiences in Jira Service Management with the powe...
Hi everyone! Hope you all are doing well! I’m Tejasvita, a PM on the Jira team, currently working on reimagining capacity planning in Jira! If you’ve ever struggled with unclear te...
Hi, When you enroll for a Jira certification course, do you get access to a sandbox training environment? Thanks Divya
i migrate some SM projects into the cloud. We created a new SM project in the cloud. Now i want to move all open tickets into the new SM project. Thanks for help Kind regards Martin
Hi all. I would be grateful for your advice. We are a small startup, supplying IT equipment worldwide. We want to set up a ticketing system, with status changes and automatic notifications. Also need...
Hello everyone! I want to put more information near the "view issue" button, but I'm unable to edit it via JIRA. Is there any way to do it? I can't find information to do so. Thank you in advance!
Hi, Can some one will help me out what is the usage of Select List(Cascading) in JSM. Please find the attached screenshots for your reference Thanks,
Where can I find the "issue view for a request type". Cannot see the option in the cloud version. I would like to change some options and move some items for a request type using the "issue view". I...