Hello, I would like to know if it's possible to hide or remove the panels that are displayed on the home screen of the Help Center. Specifically, I am aiming to create two separate Help Centers rath...
Hi, is it possible to disable the hole Customer Portal in a Service Project? Much thanks in advance! Regards, Dennis
I would like to add two users from two different companies in my JSM Cloud Management, both the users don't have access to the Jira Products. Please note, both the users are agent not customers. &nb...
We suspend members from project but unless we remove the member, dose it includes the cost.
I created an organization, but the organization is not activated in the issue form. How can I make the organizational list visible in the issue form?
Hello, I am experimenting with using Atlassian Assist with Slack to automate ticket creation on a JSM board. I have the app integration setup and it works, but now I would like to be able to set som...
When a customer goes to create a ticket these are the errors I get. I only have two option for ticket creation. Any ideas on what this could be? I created a new request with the same fault. This is a...
Hi @AlL, from the API documentation I can see that I can add users to an Organization by adding the accountIds of the users to the organizationId. But there seems to be no way of add...
Hello, Its possible to export my service project data into sheets? Thank you!
Hello I need to give acces to one collaborator to review detailed info of all issues of a project, but I need to limit to read-only the actions this person coluld do in that project. How could I do...
I want to delete highlighted time in this filter
Hello everyone, is there a possibility to give customer access to a certain portal automatically, using automation rule? Example would be - Customer creates an issue, if his email matches the ...
Hi, Someone, please help. I want to have Region as filters(from Details tab) included in my filtering option. But when I select " Region " as filter, it shows only ADO_Region filtered valu...
Hi! My problem is that I can't change statuses between projects. One project is a Jira Service Management project, and the other is a Jira Software project. Both projects have different workflows. I ...
Hi, I'm new here :) Does anyone have tips of managing Jira/Confluence user licenses?