Did you know you can generate reports across multiple projects in just one click? In large organizations analyzing multiple Jira boards for Divisions or Product Lines is often a real headache. Each...
OBSS has good news for those struggling to keep track of service quotas and usages. With the launch of TicketBook – Service Contract Management for Jira, say goodbye to preparing rep...
Hi, everyone 👋 Last week, I had the pleasure of meeting most of the Kantega SSO team—and many of their Kantega (parent company) consulting colleagues—in Oslo. Kantega SSO is a gold Atlassian Marke...
Hello, community fellows! Have you ever wished to play with data you have in the history section of the issue? Build your own small report of changes made to any task. Our SaaSJet team has implemente...
A bug is a criminal. A bug report is a criminal case against a criminal. The skill of a QA engineer is the ability to identify the culprit and describe all its aspects. Where it was found, under what...
...anual work: release notes preparation, testing, and updating public documents. Auto-merging Pull Requests To optimize your code review process and improve team p...
Another lengthy day at work makes you slowly lose your sanity? We know how it feels. We’ve been there, too. And, being the passionate problem solvers that we are, we investigated the case, searching ...
Do you know how secure your Atlassian Marketplace apps are? Our team created this Atlassian Marketplace application security guide to show the difference in application security levels, and what it m...
Hello We changed the billing contact name and now our payments are blocked. Last year we changed the bank account number and we had the same problem. At some point someone sent us an email to confi...
Hi, Has anyone with a JSM Premium plan managed to find a solution to prevent users from creating their own organizations? Is it really only possible to stop this if we have an Enterprise plan? Any a...
I am currently using a request type that is hidden from the portal but visible only to the agents to create change requests. There is a section in the request form that needs to be updated with a new...
Experiencing an issue in which multiple customers are seeing tickets from other users. What could be causing this?
Hola comunidad! Tengo el siguiente problema.. Por ejemplo en un issue MDS-1 estoy vinculando otros issues MDS-2 y MDS-3, Mi intención es que al comentar en MDS-2 o MDS-3 este comentario también vea ...
I want to "move" an issue from service project to software project. I can both "create" and have access to "move" in the service project, but can't find the option. Note: I alrea...
I created a new JSM project and added a organization everything seemed fine. However when I had a user test creating a ticket everyone in the organization got the notification. I tr...